Privacy Policy

This privacy policy sets out how Hair Growz Pte. Ltd. uses and protects any information that you give the Hair Growz Pte. Ltd. while using this website.

 

Hair Growz Pte. Ltd. is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

Hair Growz may amend and update this Privacy Policy from time to time, and the latest version in force will be posted on this website with the relevant date on which the changes came into force.

 

To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

 

If you are only browsing this website, we do not capture data that allows us to identify you individually.

 

What we collect

We may collect the following information:

• name
• contact information including email address, phone number and mailing address
• login information and account registration information
• purchase information and transaction information
• payment information and financial information
• product review
• browsing history
• other information relevant to customer surveys and/or offers

If you are seeking employment with us, we may collect additional information, including personal information and career information, in order for us to make an employment decision.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

 

Disclosure

Hair Growz may disclose your information to respond to legal requirements, enforce its policies, respond to claims that any content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations. Hair Growz will not disclose your personal data to third parties for their marketing purposes without your explicit consent.

Hair Growz may also share your information with:

1. Service providers under contract who help with business operations (such as, but not limited to, fraud investigations, bill collection, affiliate and rewards programs, website operations, and co-branded credit cards), including web-hosting providers, cloud-computing service providers, cloud-computing infrastructure providers;
2. Law enforcement or regulatory agencies, or authorized third-parties, in response to a request relating to a criminal investigation or alleged illegal activity or any other activity that may expose Hair Growz, you, or any other party to legal liability; and
3. Other business entities, should Hair Growz plan to merge with or be acquired by that business entity.

Consent

By providing your information, you consent to Hair Growz using your information for the following purposes:

1. To allow Hair Growz to provide you with the access to the website and any relevant customer support;
2. To contact you about your transactions;
3. To store and use your responses for current and future data analytics;
4. To transfer your information to our hosting servers whether located in Singapore, or elsewhere;
5. To prevent, detect, and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce the Terms & Conditions; and
6. To contact you, either via email or telephone, to resolve disputes, collect payment, or troubleshoot problems.

Security

We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@hairgrowz.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

With effect from 01 Oct 2021